Widescreen Gaming Forum

This might be a stretch, but it could be the cables.

http://www.rage3d.com/board/showthread.php?t=33998432

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System Core: | Intel Core i5-2500K + ASUS P8Z68-V + 16GB Corsair XMS3 DDR3 1333 MHz | Win7 x64 | MSI R7970 Lightning 3GB [1105/1400] |
Display: | 3 x Dell Ultrasharp 3007WFP-HC @ 7680x1600 | Dell u3011 |

I was starting to think this myself. That thread doesn't talk about the same exact issue but maybe it's related? When I look up the cables they talk about, there are conflicting reviews. And now this pin #20 thing? All I know is, after hitting the power button, I can tell wether or not it will work because the 2dp monitors light up almost instantly but never the 3rd.

Called MSI support, talked to Greg, and informed him updating the MB bios did not fix the issue. His next troubleshooting tip was to have me try each card only 1 at a time, in each slot. Result? Same exact issue with each card in either slot. So I think that rules out the MB. When I told him the only way to get eyefinity working with this setup was to use 1 dvi/hdmi port he said that is how it's supposed to work, you have to have at least 1 monitor plugged in to the dvi. I said wrong. 2 other of your support guys said it should work and this card supports six monitors. That means you would have to have 4 dp and 2 dvi. I can't even get 3 dp to work. So for giggles, I tried adding another monitor using dvi along with the 3 dp monitors and guess what? Same issue lol. Windows and CCC recognize all the displays but the 3rd dp monitor will not display anything no matter what I do.

This would piss me off to all hell. I feel for you (especially because I have similar cards and configuration. The only thing I would think to try is another cable at this point (since it happens with either card). You could also try different drivers, but it doesn't stink of shitty drivers.

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System Core: | Intel Core i5-2500K + ASUS P8Z68-V + 16GB Corsair XMS3 DDR3 1333 MHz | Win7 x64 | MSI R7970 Lightning 3GB [1105/1400] |
Display: | 3 x Dell Ultrasharp 3007WFP-HC @ 7680x1600 | Dell u3011 |

I've decided to try these http://www.accellcables.com/B143B.html They are supposedly VESA compliant. Tiger Direct has them on sale.

Should get them this week and I'll post my findings.

I've also opened a support ticket with AMD for the heck of it.

It could be worse. I can still enjoy this PC. It's just the annoyance of paying extra to avoid these things and getting them anyway

Tested the cables and issue still exists. I really thought Eyefinity would have been more fleshed out at this stage of the game. Pretty dissapointing really. Well at least now I can concentrate on the xfire micro-stuttering

The saga continues lol. My email was down a few days so I thought AMD support had written me off. They have been actively helping me now and a solution might be in sight.

AMD Global Support: Thankfully for our FirePro and Radeon products, only one connection out of 3 needs to be active. The card can fully support 2 passive connections (generating 2 unique timings for those monitors), but the third timing needs to come from an active adapter. So you will only need one active adapter to get all 3 up and running.

I knew active adapters were needed in a lot of cases, but I had no idea it still applied to using only 3 displayports. I have ordered this: http://www.accellcables.com/B112B-001B.html (note eyefinity certification) for 3rd monitor. So the last MSI support guy I talked to was sort of right, but I wanted an all dp solution to eliminate the tearing. Hopefully this will do it, fingers crossed...

Well that's untrue. You can run up to 4 displayport native monitors off my cards (power edition and lightning). So yeah.

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System Core: | Intel Core i5-2500K + ASUS P8Z68-V + 16GB Corsair XMS3 DDR3 1333 MHz | Win7 x64 | MSI R7970 Lightning 3GB [1105/1400] |
Display: | 3 x Dell Ultrasharp 3007WFP-HC @ 7680x1600 | Dell u3011 |

Are you f'n serious!!?? I haven't received the adaptor yet but this is getting extremely aggravating and getting more and more bizzare by the minute. Did you actually run that setup or is it something it's "supposed" to do? If so, can you tell me what cables you used? Thanks.

Got the adapter. I was pretty sure that it wasn't going to work but AMD support seemed pretty confident. It didn't. So when I told them, I got this in response:


Your service request has been escalated to one of our
experts who can better address your questions. We appreciate your
patience, and thank you for your interest in AMD.

Best Regards,

AMD Global Customer Care.


I'm moving on up!