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 Post subject: 5040*1050 black screen
PostPosted: 05 Oct 2008, 07:03 
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Joined: 26 Aug 2008, 21:49
Posts: 11
My screens go black whenever I try to change resolution from 3840*1024 to 5040*1050, although both my NVidia Control Panel have this resolution (custom) as well as the Matrox compatibility test. This is the same for both for my desktop, FSX and Eve Online.
I have just purchased Matrox TH2Go Digital Edition and of course want to use the highest resolution. My specs are:
Windows XP SP3
3 22" ASUS VW222U Monitors
NVidia GTX280
DVI Dual Link cable
Latest drivers and firmware.

I have corresponded with Matrox support several times, which led to an update of my firmware, and countless uninstalling and reinstalling of my GXM software, but still no go.
I have also tried with NVidia drivers 177.41, 177.92 and now 178.13.

Matrox seems to have given up now, so can anybody help?

Thanks
Michael


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 Post subject: 5040*1050 black screen
PostPosted: 05 Oct 2008, 12:32 
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Joined: 12 Dec 2006, 13:56
Posts: 118
Hi there.

Isn't there an issue with Asus monitors and the refresh rates they support? ie: 57hz


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 Post subject: 5040*1050 black screen
PostPosted: 05 Oct 2008, 16:53 
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Joined: 26 Aug 2008, 21:49
Posts: 11
That might be it of course. Just weird though that both GXM test and NVidia shows this resolution as viable.
And another thing, I think its sad that Matrox makes new higher resolutions available only for some monitors. Investing in 3 monitors is not something you do every month or everytime Matrox releases a new resolution for this product :?


Michael


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 Post subject: 5040*1050 black screen
PostPosted: 05 Oct 2008, 16:58 
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Joined: 17 Apr 2008, 22:05
Posts: 119
It's not something Matrox have control over...57Hz is non-standard, but if it's in your monitor's spec then it should work. If it's in the spec and it doesn't work then you should take it up with Asus (though it's extremely doubtful they'll do anything).


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 Post subject: 5040*1050 black screen
PostPosted: 07 Oct 2008, 17:19 
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Joined: 21 Apr 2006, 17:17
Posts: 643
I think its sad that Matrox makes new higher resolutions available only for some monitors.
Providing 5040 x 1050 @ 57 Hz was a technical necessity. 57 Hz is needed to make 5040x1050 work, so it was either get that resolution (albeit limited to certain monitors) or not make it available at all.


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 Post subject: 5040*1050 black screen
PostPosted: 07 Oct 2008, 21:21 
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Joined: 26 Aug 2008, 21:49
Posts: 11
I fully admit that my comment on Matrox and resolutions are purely based on my lack of technical knowledge in this area, and no rant was intended.

I still enjoy my 3840*1024 nonetheless :D


Michael


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 Post subject: 5040*1050 black screen
PostPosted: 24 Oct 2008, 22:32 
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Joined: 24 Oct 2008, 18:59
Posts: 5
Seems that I have a similar problem. I have MS Vista, a GTX260 graphic card and have now bought the TH2Go Digital.

I had my 22" center monitor which is a HP W2207 and needed 2 side monitors and bought Ausu VW222U.

First I couldn´t get the 5040x1050 in the GXM to work but after several attempts I found out (after searching this forum) that it could be the nVidia drivers and I rolled back to the oldest driver compatible with my graphis card which is the 177.35 and voila I have the 5040x1050@57Hz resolution.

Unfortunately when switching to 5040x1050 only the center monitor (HP2207) shows a picture - the 2 side monitors (Asus222U) goes black.

When I choose another widescreen (not native) resoultion e.g. 4320x900@60Hz I get pictures on all 3 monitors.

Does this mean that I have wasted 450 Euro on 2 Ausu monitors or is there anything I can do except buy to other monitors ?


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 Post subject: 5040*1050 black screen
PostPosted: 14 Nov 2008, 23:53 
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Joined: 05 Oct 2008, 05:49
Posts: 373
I'm sure the problem with you guys is that the monitor just don't work with the 57hz refreshrate.

I tried 2 set of budget 24" LCD and they work but I just got a BenQ g2400wd

and the screen goes blank when I switch to 5040x1050 :(

sucks as that was the more expensive monitor and I"m force to keep it.


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 Post subject: 5040*1050 black screen
PostPosted: 04 Feb 2009, 12:31 
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Joined: 04 Feb 2009, 12:22
Posts: 1
I also bought three BenQ G2400WD and just go blank in 5040x1050...

they support 57Hz. but not working... :cry:


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