Widescreen Gaming Forum

I emailed Digital Extremes luckily had a little more progress there. The first response I got was that they weren't involved with the PC version and that I'd have to talk to Aspyr. To which I basically replied "so you're cool with some other developer mangling your hard work, and if not, could you talk to them because the only people I can get to are idiot support reps?" (as nicely as I could) and luckily - no, they are not cool with it :wink:

This is the last email I got back from them:

An update…spoke to Aspyr and they said Noviy Disk is working on a patch. We’re forwarding this problem to include a fix if they didn’t know about it already.

So while Joe Schmoe support rep at Aspyr is obviously clueless, looks like there is progress being made somewhere.

I'm still not sure I'd put any faith in a patch ever coming out anyway, but it's a little ray of hope at least.

Cool, thanks for being so aggressive on the issue.

Related topic: some people are telling me that you can force AA onto this game through nHancer, but nothing is working for me. Anyone know the trick?

Latest info:
http://www.digitalextremes.com/forums/showpost.php?p=3342&postcount=23

(Onden = me BTW)

I gotta say apart from the widescreen bug, this game is a very good port! Short loadtimes, fluid graphics, no gameplay bugs and good controls! I like it. 8)

I got this message from them:

Hello Thomas,

Thank you for contacting Aspyr Tech Support!

Unfortunately your machine does not meet the minimum requirements for Dark Sector.

As stated on the game requirements, we don't support any 64 bit Operating System. Is your machine is running Windows XP 64 bit?


Your GeForce 9800 is also below the minimum requirements or not listed in our Supported Video Card list for this title. The game requires one of the following video cards:

SUPPORTED CHIPSETS
ATI RADEON X700
ATI RADEON X800
ATI RADEON X1300
ATI RADEON X1600
ATI RADEON X1900
ATI RADEON HD 2400
ATI RADEON HD 2600
ATI RADEON HD 2900
ATI RADEON HD 3450
ATI RADEON HD 3850
ATI RADEON HD 3870
ATI RADEON HD 4850
NVIDIA GEFORCE 6800
NVIDIA GEFORCE 7300
NVIDIA GEFORCE 7600
NVIDIA GEFORCE 7800
NVIDIA GEFORCE 8400
NVIDIA GEFORCE 8500
NVIDIA GEFORCE 8600
NVIDIA GEFORCE 8800
NVIDIA GEFORCE 9600
NVIDIA GEFORCE 260

SUPPORTED MOBILE CHIPSETS
NVIDIA GEFORCE GO 7900
NVIDIA GEFORCE GO 7950
NVIDIA GEFORCE GO 8400

NOTICE: Integrated video chipsets are not supported.


If you run the game with your current card, you may experience erratic gameplay behavior, such as a cropped or stretched screen view when using a widescreen resolution. Please make sure your machine meets all the requirements before attempting to run the game.

We can not provide support for machines that to not meet the game's requirements.

Sorry we could not resolve your issue.

Aspyr Tech Support

Hahaha... don't support a 9800? Wow.

Still waiting to see if anyone using 32bit and one of those cards has perfect widescreen. I would bet not.

I decided to install it on XP 32-bit and still got the same problem. I have a Radeon 4850 which is supposedly supported as well. So they're grasping at straws :P

They should really just come out and say" we dont want to help you because you only paid $20.00 for this game and its not worthy of support":P.

Yeah, they made their money off of the 360 version. ;)

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I decided to install it on XP 32-bit and still got the same problem. I have a Radeon 4850 which is supposedly supported as well. So they're grasping at straws :P

Could you send in a support ticket and see what B.S. they throw at you? Thanks.